I wrote this style guide over the course of four months. I customized it to the IT company I was working for and that is why you’ll find some IT-specific elements in there. I didn’t just customize it to address the IT industry, however; it was also tailored to the unique communication problems of that company. I spent weeks researching company documents, weeding out mistakes, and developing a general sense of the kinds of communication challenges the technical staff were facing. There was a pattern, indeed. I was happy to tackle this pattern in a style guide that was meant to standardize company communication.
Here, you’ll find the full table of contents, along with a few excerpts from the 55-page document.